Duty of Care

What should I do if someone reports abuse or poor practice to me? Who do I contact to report abuse or poor practice inside/outside of hockey?

Do Clubs have to carry out a DBS on people working with young people? Are DBS checks ‘portable’ within hockey? Can I refuse to do a DBS check? Do England Hockey accept DBS checks completed through other organisations? How can I get a DBS check? How can my club get registered on the online DBS system? How do I send my certificate to England Hockey? How will I know if England Hockey need to see my DBS certificate? Must clubs/associations do DBS checks on people working with young people? What happens while my disclosed information is being assessed? What Is ‘Duty To Refer’? What is involved in the DBS process? What is the cost of a DBS check in hockey? What is the definition of a volunteer? What is the process if my role in my club/association requires a DBS check? What is the Single Disclosure Scheme? When will I get my certificate back from England Hockey? Who do I contact for further information? Who requires a DBS check within hockey? Who will see the information on my DBS certificate? Why do I have to apply online? Will I be notified when my DBS disclosure has been approved? How can I get a DBS check? What is the Disclosure and Barring Service?

Can I change the DBS certificate that I use on the DBS Update Service? Can I join the DBS Update Service directly from First Advantage? Can I put an England Hockey DBS certificate onto the DBS Update Service? Can I see who has performed a status check on me? Can I upload a certificate completed years ago onto the DBS Update Service? Can I use the DBS Update Service to port my DBS between hockey clubs? Can my club/association Welfare Officer/DBS Verifier do my status check? Do England Hockey accept certificates signed up to the DBS update service? How are the DBS Update Service and England Hockey portability different? How do I sign up to the DBS Update Service? How does England Hockey use the DBS Update Service? How often does a status check need to be completed? I want to join the DBS Update Service but I haven't got my DBS Certificate What does it cost to be on the DBS Update Service? What if I refuse the use of my certificate on the DBS Update Service? What is a status check? What is the DBS Update Service? What is the process for using the DBS Update Service with England Hockey? Why do all status checks need to be completed through England Hockey? Will I be informed if the information on my DBS Certificate is changed? Will my status check be viewable on EH's DBS System (First Advantage)?

I can no longer attend my Time to Listen workshop. Can I get a refund? Do I need to bring anything to a Time to Listen workshop? Do I need to renew my Time to Listen training? Do I tell England Hockey if I do a multisport Time to Listen workshop? How can I book onto a Time to Listen workshop? How do an England Hockey and a multisport Time to Listen workshop differ? How much does it cost to attend a Time to Listen workshop? Must I complete Safeguarding Training before I attend a Time to Listen workshop? My Time to Listen workshop has been cancelled. Can I get a refund? What Is a Time to Listen workshop? What resources will I receive at an England Hockey Time to Listen workshop? Where can I find where Time to Listen workshops are being held? Who needs to attend a Time to Listen workshop?

Can the club book/pay for places for its volunteers to complete training? How can we check what value is left on any voucher we are using? What training should our volunteers do?

Are gum shields, shinpads & face-masks mandatory for Under 18s (or others)? What advice does England Hockey offer on Health and Safety within the game? What are the recommended ratios for coaching players?

Can I appeal a Red Card? Does England Hockey have a Code of Ethics and Behaviour? How do I refer a Misconduct Complaint? How do I report a Red Card? I am subject to a misconduct complaint, what is the process? I have been found to have committed a disrepute offence, can I appeal? I have been issued a Red Card, what will happen to me? I have submitted a disrepute complaint what is the process? I received a Red card and am now suspended, can I still play hockey? Is there guidance about how clubs can hold internal disciplinary hearing? What should I do if the Code of Ethics & Behaviour has been breached? What is the discipline process in hockey?