This ticket is issued on behalf of England Hockey who are responsible for the event, hosted at Derby Arena on 26th January 2025. By purchasing this ticket, you and your party accept that you will adhere to the following terms and conditions.
- This ticket is non-refundable and cannot be exchanged, transferred, or resold for commercial gain. This ticket cannot be used for prizes in a competition without prior written consent from England Hockey.
- Spectators will not be allowed admission to this event without a valid ticket.
- England Hockey reserves the right to alter or vary the content or timing of the whole or any part of the event due to circumstances beyond our reasonable control without being obliged to refund or exchange tickets.
- Should the event be cancelled for any reason, or have to be played with no spectators present, England Hockey will provide a refund for the cost of the tickets, minus the booking fee. Full list of prices and booking fees can be found here.
- If the ticket issued has an allocated seat number, spectators must occupy this seat. England Hockey reserve the right to make alterations to seat reservations.
- England Hockey cannot guarantee that the seat to which this ticket refers will not be affected by, including but not limited to events of force majeure, or concerns over safety and/or security, or that the view will not be affected by pillars or other structural apparatus or circumstances beyond our reasonable control. However, England Hockey will use reasonable endeavours to minimise the effects of these wherever possible.
- For the safety of spectators, event security may conduct bag and/or body searches and reserve the right to refuse admission and confiscate items. Any bags brought into the venue should be soft sided and be able to fit under a seat.
- Spectators are allowed to bring cold food and drink for personal consumption into the venue. Contracted security reserve the right to confiscate anything not adhering to the policy. Full food and drink policy can be found here.
- No alcohol, glass bottles or cans may be brought into the venue.
- It is a criminal offence to enter or attempt to enter a sports ground while in possession of a flare, smoke bomb or firework.
- All spectators who enter the venue with a ticket acknowledge that photographic images and/or video and/or sound recordings (and/or still images taken from video recordings) may be taken of them and may also be used in televised and/or radio coverage of matches and/or for promotional or marketing purposes by England Hockey, Derby Arena, Derby Live or other third parties sanctioned by England Hockey.
- The sale of any articles, or un-authorised charity collecting, in the gangways or anywhere on the venue premises is strictly forbidden except with the written permission of England Hockey, and we reserve the right at our absolute discretion to confiscate any such articles for infringement of the condition.
- Spectators must be aware of the risk of stray hockey balls entering the walkways and seating stands from the field of play during the match and warm ups at all times.
- This ticket remains the property of England Hockey at all times.
- All children under the age of 16 must be accompanied by an adult at all times.
- Children under the age of two years do not require a ticket and will be expected to sit on an adults lap, all children over two years will require a seat and therefore a ticket.
- We are sorry if any of your personal property is lost or damaged whilst at the event, but neither England Hockey, nor Derby Arena, nor Derby Live can be held responsible.
- For car, coach and mini-bus parking, please follow the advice of the stewards on the day on where to park – failure to comply may lead to ejection from the venue car park.
- Do not purchase MiPermit parking for this event, England Hockey nor the venue can refund any purchases on this. A £5 parking fee can be made via the stewards on arrival to the venue.
- No ticketed spectators are permitted to use the gym or studio facilities of Derby Arena. Any spectators found in these areas will be ejected from the venue.
- England Hockey, the venue and contracted security companies reserve the right to refuse admission and eject spectators from the venue.
- If you have any queries regarding your ticket or if anything is unclear, please contact tickets@englandhockey.co.uk
